All articles

The Experience Barrier for Digital Products

January 18, 2017

As my family’s designated nerd, I have the important responsibility of helping inexperienced users of technology with their problems. In this role, I have noticed some things about usability. I tend to focus on digital products’ usability at a low level. Some discussions I’ve had in the office recently summarise this kind of thinking: Does a...




Safe Spaces and Mental Health

September 14, 2016

Dear Victoria Atkins MP, Rt Hon Theresa May MP, In your exchange during Prime Minister’s Questions of September 14th 2016, you set out a clear message about safe spaces in universities in the UK. First, you characterised them as an environment where speech is limited because of a wish not to be offended. You then said...




Making Shout

June 22, 2016

Thinking back over the recent work I have done, I don’t think I gave enough time to document my experience with a little side project from the start of the year: “Shout” is a web app which creates colourful animated GIFs from text and images. Shout – Create colourful animated GIFs from text and images The idea...




It's Not That Simple

June 15, 2016

I read an article by Katie Hopkins this morning. It seemed to follow quite a reasoned path. Then it veered straight off to a place of wild nonsense. I’ll briefly respond to a single point in her article: “Until Islam is tolerant of gay rights, we cannot tolerate Islam.” Why won’t the Left admit the inconvenient...




Games at Yavi

June 8, 2016

After writing about designing an interactive messaging app with bots and user research at Yavi, I thought it might be good to share a more fun thought in this note. When we have lunch each day at the Yavi office, we play games. Our games of choice are King of Tokyo, Exploding Kittens, Settlers of Katan,...




My First User Testing

June 3, 2016

As I mentioned in my last note, “Designing Messaging”, I have been working at Yavi for the past two months with an awesome team building a messaging app for shift-workers. In the short time I have been at Yavi, I have had a chance to go deeper in design research than I ever have in the...




Designing Messaging

June 2, 2016

Since joining the team at Yavi in March to design new tools for shift-workers, I have been working on a messaging app. This is a transitional period for messaging, with bots, AI and assistants slipping into everyday communication. Messaging now more than ever allows you to design an extensible product. It is perfectly suited to atomic...




Hello Notes

June 1, 2016

My blog has been preventing me from writing. I don’t think that’s what a blog should do. Three, four, five complete articles sit in front of me yet none of them are up to my publishing standard. No new articles in three months. This isn’t how it should be. So, say hello to notes. Notes are...




The Language of Gender

February 26, 2016

I will be referring to my article “My Gender Changed When I Visited India”, published in Femsplain on February 25th, 2016. Looking objectively at a social construct at the root of a culture isn’t easy. I have tried to take a step back in order to consider the importance of gender in the modern day, after...




My Gender Changed When I Visited India

February 25, 2016

I was standing in another queue before a walk-through metal detector. The sun was glinting through the thick, grey haze permeating the New Delhi sky, giving the sandstone walls of Red Fort an overbearing glow. Two lines stood in front of me – each with simultaneously menacing and lackadaisical police officers – both posing one question:...




On Trigger Warnings

February 5, 2016

This article discusses trigger warnings and includes detailed examples of common triggers. Several weeks ago, I read an article in The Atlantic entitled “The Coddling of the American Mind” (also “How Trigger Warnings are Hurting Mental Health on Campus”). In the article, the authors take a stand against recent actions by colleges in America intended to...




On Investigatory Powers

November 13, 2015

The Draft Investigatory Powers Bill proposes to increase powers to collect and analyse digital data in the UK. Currently being discussed in the UK Parliament, the Bill is designed to provide further powers of data collection and surveillance of any data within the UK and to collate the powers provided by separate legislation presently. The general...




Mental Health and Me

August 31, 2015

I’ve been doing this all wrong. Whenever I write about a topic I care about, I turn to statistics to back up my feelings and help people understand why they should care too. It doesn’t work well. In this article I will share my personal experiences to convey the importance of mental health. Mental health disorders...




This Is How I Voted

May 7, 2015

Yesterday I filled out my ballot paper for the 2015 UK General Election. It was a nice little postal vote for my constituency with six candidates from six parties: Labour, Conservatives, Green, Liberal Democrats, SNP and UKIP. My decision was based on several things including policies, values and reliability and I would like to write a...




Let's Fix the World

April 29, 2015

Forget about reality for a second. Leave your understanding of how the world works and the structure of society behind while you read this. Imagine a blank slate; a limitless space for you to think. As a human being, what are your priorities in life? For most people the list will be filled with concepts like...